Frequently Asked Questions:
Crime-IQ
Coun-sel: n.
Knowledgeable
Person.
After purchasing the program, you will receive an email to the email address you provided during purchase. In that email will be a link
to the web address of the full version of the program. You will not receive anything in the U.S. mail. It is all done online. Please
bookmark the full program's web address as soon as possible after you receive the email as the link will expire shortly after purchase.
Click on the links on the website and you will jump to the statute's text.
Crime-IQ can be searched three ways. One is to go to the offense list for the code you which to search (i.e. Penal Code/H&S/Vehicle
Code) and scroll through the list of offenses. Or, at the top of the list click on the "Jump To" link to jump through the list. The third way
is to use the search function (depends upon your device) to find a specific statute or text. To learn more, see the You Tube
demonstration showing how to navigate through the program.
At the Main Screen, go to Statutory Deadlines and click the code you are interested in.
Crime-IQ will be updated every year to reflect any newly enacted laws.
The Crime-IQ PC programs are web-based meaning they reside on the internet not on your PC.
The H&S software includes the "Offenses & Penalties" set forth in Chapter 6 of the Health & Safety Code relating to controlled
substances. The software includes the most common misdemeanor Vehicle Code offenses along with commonly charged Business
& Professions Code sections and commonly charged Health & Safety Code sections outside of Chapter 6. The Penal Code section
includes the most commonly charged misdemeanor and felony offenses. It does not include all offenses. For example, Section
381a. "Unlawful use of inaccurate apparatus or machine for testing dairy products" is not included. If you are practicing in a county
which routinely charges an offense outside the scope of any of the above sections, please let us know and we will consider adding the
charge to the update.
Mobile Devices:
Apple iPhone Use Tips:
To add the Crime-IQ icon to the Home Screen click on the "+" button at the bottom of the iPhone screen. Choose "Add To Home
Screen" and click the "Add" button at the top right hand corner. This will alleviate having to repeatedly enter the password.
As a phone, the iPhone will view a 7 digit statute like 12022.53 as a phone number and highlight it similarly to a link. Just ignore this
"link" if it appears within a statute's text.
Opera Mini Use Tips:
The suggested Blackberry device font is BBClarity. To change from the Blackberry Home Screen choose> Options > Screen Keyboard
> Font Family > BBClarity.
To set Opera Mini Settings, load Opera Mini, click the "blackberry key" > Settings > Select "Load Images" > Select Image Quality
"Hight" > Font Size "Medium" > "Full Screen Mode." To Save Settings, click the "blackberry key" and choose "Save."
Opera Mini will read some statutes (i.e. 12022.53) as phone numbers and highlight them as green. If the numerical text is a link, it
will highlight alternatively as both blue and green when the cursor is moved over the text. Just click on the text when it is blue and
ignore the green.
When scrolling through the Penal Code or Health & Safety Code Offense Lists, you will notice that more than one offense may be
highlighted. This indicates that the offenses are on the same page and clicking on any of the offenses will take you to the relevant
page.
Internet Explorer Browser:
Crime-IQ is only compatible with Internet Explorer Version 8, run in "Compatibility View." It is not compatible with earlier IE versions.
To run in IE8, go to the Crime-IQ program website using IE8. Once there you must go to "Tools" on the menu bar and then choose
"Compatibility View." The program will then navigate correctly. You will only have to do this once. IE8 will remember to view the site
correctly. There are also other browsers compatible with the Crime-IQ website.
